Disney Genie and Disney Genie+
You’ve Never Had a Friend Like This!
Ever wish you had a Disney friend along with you in the parks? A digital friend who could show you the best ways to enjoy popular attractions? Or see beloved Characters? Or even find fan-favorite foods? Well, here’s a way that wish can come true!
Introducing Disney Genie service and Disney Genie+ service, conveniently built into the My Disney Experience app. It’s like having a genie in the palm of your hand.
Whether you’re a first-timer or a seasoned pro, tap into them both to enjoy a whole new host of features that help you get the most out of your visit to Walt Disney World Resort.
You Have the Fun While Disney Genie Service Does the Work
Our complimentary Disney Genie service creates your best Disney day inspired by your party’s top interests. Upon launching Disney Genie service in the app, you’ll have the opportunity to share what you’d like to do in a few easy steps. You can plan specific attractions, foodie experiences and entertainment, and special interests like Disney princesses, villains, Pixar, Star Wars, thrill rides and more.
Disney Genie service will then grant you a personalized itinerary that seamlessly and smartly maps out your special day—with updates that continue from morning to night. And, Disney Genie can even remind you when you’re eligible to book dining reservations and activities within our Enchanting Extras Collection.
When you let Disney Genie service be your guide, you’ll have quicker access to up-to-date park information, so you can be more spontaneous and have more fun—in the moment and on the go.
What’s Flying in on October 19
Be sure to download the latest version of the My Disney Experience app, so you can take advantage of all of these features:
Tailored Recommendations – You’ll receive attraction and dining recommendations inspired in part by what you told Disney Genie service you’re most interested in doing. It even displays a good time to go to an experience and an idea of the forecasted wait. Need to swap a recommendation out? No problem. Like many popular navigation apps, Disney Genie will continue to offer new suggestions throughout the day, so you can make the most of your time during your visit.
A Personalized Daily Itinerary – Your "My Day" tab is where you’ll find Disney Genie recommendations and any plans you’ve made, including dining reservations, Disney Resort hotel reservations and activity bookings. You’ll also be able to virtually chat with a Cast Member who can help answer any questions that arise.
A Custom Tip Board – This new feature will let you see estimated wait times for your top attractions, entertainment and dining. You’ll also be able to order food, make dining reservations, check into a restaurant, request to join an available virtual queue (currently at Remy’s Ratatouille Adventure), and even book arrival times for our new Lightning Lane entrance at select experiences if you’ve purchased Disney Genie+ service.
Disney Genie+ Lightning Lane
Take Your Day to the Next Level with Disney Genie+
In addition to getting all of the great features that come with upgrading to the complimentary version of Disney Genie service, purchasing Disney Genie+ service will offer even more convenience and flexibility, for $15 per ticket per day. It’s the very best way to get the absolute most out of your visit—so you can spend more time enjoying the magic with family and friends.
Enjoy the Magic You Want with Less Wait – Save time waiting in line by purchasing Disney Genie+ service! This new service at more than 40 attractions and experiences throughout the Walt Disney World theme parks lets you select the next available arrival window for the new Lightning Lane entrances. You can make one selection at a time throughout the day—from classics like Haunted Mansion and thrill rides like Big Thunder Mountain Railroad to newer favorites like Millennium Falcon: Smugglers Run (experiences subject to limited availability). With Disney Genie+, you can select Lightning Lane arrival windows across multiple theme parks for those who have the Park Hopper option.
Beginning at 7:00 AM on the day of your visit, you’ll have the opportunity to secure your first arrival time.
Plus, you’ll also enjoy these additional features:
Disney PhotoPass Lenses – Access special Disney PhotoPass Lenses for your mobile device, allowing you to explore magical new augmented reality effects.
Audio Tales – Discover the parks in cool new ways through fascinating fun facts and behind-the-scenes insights you can listen to during your visit.
Guests are responsible for determining whether options and recommendations are appropriate for their party and for consulting all experience restrictions and advisories, including height requirements, health and safety advisories and accessibility guidelines.
Individual Lightning Lane Services
Individual Lightning Lane Selections
For some of our most highly demanded attractions will offer Lightning Lane entry as an "á la carte" purchase. This option will be available for all Guests—with or without Disney Genie+ service—and lets you choose a time to arrive at up to 2 attractions each day (booked one at a time).
Pricing and availability will vary by date, attraction and park. Be sure to check the My Disney Experience app on the day of your visit for current prices and attraction availability.
How to Purchase
Purchase via Disney Genie service in the My Disney Experience mobile app on the same day of your visit.
When to Select Attractions
You can purchase individual selections for up to 2 different attractions per day.
Guests of a Disney Resort Hotel and Other Select Hotels: These Guests can make their first purchase starting at 7:00 AM on the day of their visit. Available to Disney Resort hotel Guests and Guests of Walt Disney World Swan and Dolphin Hotels and Shades of Green.
All Other Guests: These Guests can make their first purchase when the park opens.
When can I purchase Disney Genie+?
Disney Genie+ can be purchased any time before your vacation, if you would like to have the feature for the full duration of your Walt Disney World vacation.
If you would just like Disney Genie+ for certain days of your Walt Disney World vacation, you can purchase it the day that you would like to use it. (The earlier the better...I have heard Guests get it at midnight the day they want to use it)
What time can I start booking reservations?
If you are an onsite Guest, you can start booking your ride reservations at 7AM, the day you would like to use Disney Genie+.
If you are an offsite Guest, you can start booking when you are in the parks.
Can I "stack" rides?
Essentially, this means having more than one ride at a time. That answer is yes and no.
Yes - If you purchase Disney Genie+ and then want to purchase one of the Individual Lightning Lane rides, then yes, your times can be back to back, or in some cases, overlap.
No- If you purchase Disney Genie+, you can only book one ride at a time. Technically, you are supposed to wait until that ride time has passed before reserving your next time.
Maybe- (This is confusing and I am sorry) With Disney Genie+, you can book your first reservation at 7am, if you are an onsite guest. Then, once the park opens, 2 hours after that time, you can book another ride time. Essentially, once the parks open, and if you already have a ride reserved, you "should" be able to book a pass every 2 hours. (This has been tested through vloggers and Disney Guests and as of right now it is working.)
Can I use Disney Genie+ and Lightning Lane many times throughout the day?
The easiest answer is...No. Once you have used Disney Genie+ on a ride, you can not book another return time for that ride, on the same day.
For Lightning Lane, you are only allowed 2 Lightning Lane purchases per day. Not per park.
Disney Genie and Disney Genie+ as well as Lightning Lane are all brand new features to assist in enhancing your vacation. If you have ANY questions or concerns, please email Playtime Vacations.