• Kristin Basnett

Disney Genie Service Coming Soon to Walt Disney World and Disneyland Resorts


A brand new digital service is coming this fall to the Walt Disney World Resort as well as the Disneyland Resort. Disney Genie is a free and convenient new service that has been designed to help you, the Guests, create the best Disney day! After taking Guest feedback into consideration, Disney has found that Guests would like to have: easier planning, more flexibility and better tools to help make the most of their visit. Well, that is what Disney Genie is going to help you do!


Disney Genie has been built right into the My Disney Experience and Disneyland apps. The new service will maximize park time for Guests, so you can have more fun. Within the new app, you will find a personalized itinerary feature that will quickly map out an entire day. Just tell Disney Genie what you want to do and it will do the planning for you! So, if you enjoy: Star Wars, Pixar and Princesses, let Disney Genie know and it will build an itinerary geared for you. (I, as a travel agent, of course will still be here and can guide you as well)


More Features:

  • Get Itinerary Updates all day: Disney Genie will update Guests itinerary throughout the day, so they can be more spontaneous and go with the flow.

  • Find Favorites at a Glance: Guests can create your own tip board to instantly see your favorites. It will display current AND forecasted future wait times, helping Guests predict when you might experience quicker entry to attractions.

  • Enjoy More Flexibility and Fun: Disney Genie brings existing planning features together in one place. Guests can join a virtual queue at certain attractions, make dining and experience reservations, mobile order food at many locations, get help from a virtual assistant and more.

In addition to the features listed above, there are two more options for enjoying the theme parks, through a queue Disney is introducing called Lightning Lane, which also saves Guests time in line:

  • Disney Genie+ service (available for purchase): For the price of $15 per ticket per day at Walt Disney World Resort and $20 per ticket per day at Disneyland Resort, Guests can choose the next available time to arrive at a variety of attractions and experiences using the Lightning Lane entrance. Guests can make one selection at a time, throughout the day - from classics such as Haunted Mansion to thrill rides like Big Thunder Mountain Railroad and newer favorites like Millennium Falcon: Smugglers Run (attractions subject to limited availability). This convenient option is the next evolution of the fan-favorite Disney MaxPass service from Disneyland Resort. Disney Genie+will also include Disney parks-themed audio experiences and photo features to capture your memories - augmented reality lenses for those visiting Walt Disney World Resort and unlimited Disney PhotoPass Downloads from your day if visiting Disneyland Resort.

  • Individual attraction selections (available for purchase): Guests can schedule a time to arrive at up to two highly demanded attractions each day using the Lightning Lane entrance - like Seven Dwarfs Mine Train at Magic Kingdom Park and Radiator Springs Racers at Disney California Adventure Park (subject to limited availability; attractions not included with Genie+). Pricing will vary by date, attraction and park.

Lightning Lane selections will be made on the same day of the Guest's visit and can be used across multiple theme parks...perfect for those who love to Park Hop. Attractions continue to offer at traditional standby queue, or a virtual queue at certain attractions like Star Wars: Rise of the Resistance - to maximize flexibility.

Now, keep in mind...you are not required to utilize any of these features. You can use them as much or as little as you like and continue to have a great experience no matter how you choose to plan your Disney day.


Enhancements to the Disability Access Service (DAS) program. This fantastic program will now include new options to enroll in the program pre-arrival and for DAS participants to select arrival windows for attractions directly in the app. These options will be available in addition to the current in-person DAS program. There is a lot of new information here! If you have questions please don't hesitate to email me at kris@playtimevacations.net


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